Items that are not owned by the CSS library can be requested through Interlibrary Loan (ILL). Click here for a tutorial on how to submit an Interlibrary Loan request.
If you experience any difficulties or have questions, please email email@example.com.
Q. HOW LONG WILL IT TAKE?
Delivery speeds are dependent on staffing at the CSS library, staffing at the lending library, the availability of the requested material, and shipping speed. Most articles are filled within 24 hours on business days. Books typically arrive within 3 business days.
Q. HOW WILL I KNOW WHEN MY ILL REQUEST ARRIVES?
Articles - You will receive an email with the subject "The article you requested" or "Delivery of Minitex Referral Articles" which will give you instructions to access your article on a remote server. You have a limited number of logins and days to access the article. It is best to download and save the article immediately. *NOTE: Articles come as PDFs; therefore you will need to have Adobe Reader on your computer.
Books, DVDs, CDs, etc. - You will be emailed a notice to your CSS email account when your item has arrived. Once you receive this, you may pick it up at the Library's Circulation Desk. If you are a distance student and need the item shipped to your home address you may respond to the email with your shipping address.
Q. CAN THE ARTICLE BE DELIVERED TO ME BY EMAIL?
Yes. Articles are automatically sent to your CSS email.
When you request an article to be sent to you electronically an email message with be sent to you with a link, password, and instructions for downloading the document. Most articles will remain on the server for 5 viewings or for 7 days after the notification is sent. Some articles are sent via Article Exchange and these items are available for 3 viewings and/or 30 days.
Q. AM I ALLOWED TO PRINT AND SAVE ARTICLES THAT ARE DELIVERED TO MY EMAIL?
Yes. You may print and save the articles that you receive electronically. The copyright restrictions are listed so patrons are aware that they may not share, post it online, or perform any other action that would extend beyond "fair use" according to the copyright law of the United States.
Q. WOULD I EVER HAVE TO PAY A FEE?
ILL is paid for by the library and provided at no charge for CSS faculty, staff, and students.
Q. WHEN ARE ILL BOOKS DUE?
Due dates are set by the lending Library. Generally, materials are lent out for 4 to 16 weeks. See the paperwork included with the item at checkout for an exact due date or log in to your MnPALS account to view due dates and request renewals.
Q. HOW DO I REQUEST A RENEWAL?
Log into My Account in ScholastiCAT, using your library barcode number and your last name. You will see a list of items you have checked out. You can select items you'd like to renew. Log in to My Account daily to check the status of your renewal request. You may also respond to library email notices to request a renewal.
For questions about your ILL requests, please email firstname.lastname@example.org, or by phone at (218) 723-6178.