Rover is a document delivery service that supplies electronic copies of articles and loans books, DVDs, videos, audio, and other materials to distance users. Items are requested using the new online form for Rover. Your user name is you library barcode number and your password is your last name. If you do not know your library barcode number you can use the barcode lookup.
Once you are logged in select Book or Journal, add the citation information, and select "Distance Student" under pickup/delivery location. You can also use the Notes field to add additional information such as course number or your shipping address if you need a book shipped to your home.
Book requests via Rover are delivered by first class mail / UPS. Allow time for processing (at least 1/2 day normally and up to 3 days depending on staffing). If we need to borrow the book from another library, this increases our delivery by one week.
Article requests via Rover for print journals held by the CSS Library will be scanned and delivered to your CSS email.
If you experience any difficulties or have questions, please email email@example.com.
Q. I NEED AN ARTICLE FROM A COURSE LIBGUIDE READING LIST. HOW DO I REQUEST IT?
Yes. This step may save you time by finding the article full-text without submitting a request. Search our A to Z list by the title of the journal or magazine. The journal you want may well be available in full-text in one of our databases. If that is the case, follow the link and get immediate access. If the journal is not listed in the A to Z list at all, then create an Interlibrary Loan Request.
Q. DO I NEED TO INCLUDE THE COMPLETE CITATIONS FOR EACH ARTICLE I WANT?
Yes, you do. Missing information causes delays and can result in you receiving the wrong article. If you are missing part of the citation and cannot find it, contact the Library for help.
Q. DOES USING ROVER COST ME MONEY?
Under one circumstance. If you need to return books to the CSS Library via the US mail, UPS, etc. you are required to pay the return postage.
Q. WHAT IS THE TIMELINE FOR DELIVERY?
We can sometimes deliver articles on the same day the request is made (best case scenario). Plan on a week for books the CSS Library owns. At least two weeks if we need to borrow the book for you from another library. Weekends and holiday slow the process.
The Interlibrary Loan and Document Delivery Office is staffed during the following times:
Fall - Spring Semester: Monday-Friday: 9 am - 5:30 pm
Semester Breaks & Summer: Monday-Friday: 8 am - 4:30 pm